30-Day Money Back Guarantee
We stand behind our work and we want you to be happy with your purchase. If for any reason you are not satisfied, you may return your item(s) within 30 days of the purchase and a full refund will be given.
There are two exceptions to this policy:
First, rings that were ordered and turned out to be the incorrect size cannot be returned. This is because all of our rings are made to order. We can offer a discount if the customer wants to re-order the ring in the correct size.
The second exception is on custom-made items. For custom designs, we charge a design fee and then charge for the item itself. A refund will be given for the cost of the item, but the design fee will not be refunded.
Terms of Refunds:
If an item is returned within 30 days, the price paid for the item will be refunded, but shipping costs will not be refunded. The customer will pay shipping to return the item. The price of the item will be refunded once we have received the item.
How To Initiate A Return:
To initiate a return, please contact us at firstname.lastname@example.org or by phone at (563) 265-0852 with the details and we will help you start the process.
Once you have contacted us, the address to ship products you would like to return is:
D&O Celtic Jewelry, 2332 Washington St., Davenport, IA 52804